How do I change my password?
To change your password, you should click on your Username in the upper right corner of the screen, select Account details and click Change Password. It is necessary to enter your old password, create a new password, and confirm it.
What should I do if I forget my password?
If you have forgotten your password, you should click on the Login button, and then on the FORGOT PASSWORD option, where you need to enter the email address registered on your account. After that, you will receive an email with a link to change your password. When you click on the link, it is necessary to enter a new password and confirm it. If you don't receive the email for changing the password, you should check your Spam/Junk folder first. If you still can't find it, you should contact our Customer Support at hello@callmesupport.com from the email address registered on your account.
How can I change my registered email address?
If you want to change the e-mail address registered on your account, you need to send us a request from the new address you want to use and attach a copy/image of one of your personal documents so that we can confirm your identity and perform the requested change.
How can I place a bet?
You can place bets directly on our website if you have an open account.
How can I track all transactions on my account?
By clicking on your Username, you can select the Transactions option. All transactions performed on your account (payments, withdrawals, bets - whether it is a Regular or Bonus Wallet) are recorded on that page. Bets placed with real money are marked as Bet transactions, and bets placed with bonus money are marked as Bonus Bets. The Current balance column shows the amount available on your Regular Wallet, and the Bonus balance column shows the amount available on your Bonus wallet.
Where can I see all the bets placed on my account?
By clicking on your Username you can select the My Bets option. All bets placed on your account are displayed on that page. Next to bets placed with real money, it is written Regular Wallet, and next to bets placed with bonus money, it is written Bonus Wallet.